Noor is a minimal, versatile, responsive, height-performance WordPress theme

Troubleshooting

Troubleshooting

WordPress site problems can have many causes, but even so, a few basic steps will help you catch most of them. Here’s how to troubleshoot WordPress sites in 60 seconds!
If none of these fix the problem, please open a new support ticket.

 


 

  1. Update WordPress, theme, plugins and plugin extensions. Available updates appear in Dashboard->Updates.
  2. Deactivate all plugins in case you still have the problem. You can deactivate all plugin by renaming/wp-content/plugins directory. If the problem solved after deactivating all plugins, you should re-activate the plugin one by one to determine which plugin cause the conflict.
  3. Clear cache of both your browser and in any caching plugins that you are using (also disable services like CloudFlare, if used with your website).
  4. Revert code changes if you have modified the theme’s code. If using a child theme, reactivate the parent theme.
  5. Switch to the default theme (Twenty series Theme). Then try to do what was not working. If the problem remains, it is a general WordPress or hosting issue. If it happens only while using our theme, please let us know.